Become A Volunteer
Welcome! Attend Helpline Volunteer Training: Orientation Session for more details
Participants: Anyone who is interested in learning more about LGBTQ+ topics
Date: Apr 2, 2026
Time: 8:00 PM
Platform: ZOOM Meeting
Inquiry Hotline: WhatsApp +6016-7080595
*Interested participants are required to register in advance.
Volunteer Training Syllabus
Phase 1
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Malaysian LGBT+ History
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SOGIESC and Self-Identity
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LGBTQ+ and their family of origin
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Friendships and Intimate Relationships
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Sexual desire and safe sex
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Understanding HIV and AIDS
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Understanding Recreational Drug Use
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Malaysian LGBT+ and Legal Issues
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Human Rights and Police Power
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Fraud and Response
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Anti-bullying
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LGBT+ and Religion
Phase 2
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What is counselling?
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Empathy, emotions and personal values
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Basic counselling skills 1 & 2
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Multicultural
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Counselling theory
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Interviewing sexual minorities
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Group and individual skills practice
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Group presentation
Meet Our Instructors
Mr Chua Chee Heng
HIGH EDUCATION
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Master in Counseling (HELP, Malaysia)
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Bachelor’s Degree in Veterinary Science
PROFESSIONAL EXPERIENCE
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Over 10+ years in counseling
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Expertise in Pet Health Care
PROFESSIONAL SKILLS
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Psychological counseling
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Specialist in Satir Therapy
ADDITIONAL INFORMATION
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Founder of Life Under Umbrella
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14th Deputy President of Life Line Association Malaysia
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Senior Counseling Volunteer and Speaker at Life Line Association Malaysia
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Honour Guest on Aifm 心灵零距离
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Former executive committee member of Diversity
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Experienced speaker on bullying, gender diversity and sexual health
Ms Chong Yee Shan
HIGH EDUCATION
Master in Linguistic and Literature
PROFESSIONAL EXPERIENCE / SKILLS
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Currently serving as an Industrial Relations Coordinator for Government Hospital Cleaning Workers’ Union
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Proficient in analysing Malaysia’s gender history, politics, Islam and human rights
ADDITIONAL INFORMATION
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Executive Committee Member of Diversity
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Central Committee Member of the Socialist Party
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Extensive knowledge and experience in LGBTQ-related issues and activities
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Long-term writer on Malaysia's gender history, gender politics, Islam, UN human rights mechanisms, and human rights knowledge
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Actively assisting Muslim LGBTQ individuals in rural areas to escape violent households while providing legal aid involved in multiple domestic legal cases challenging discrimination against LGBTQ individuals
Mr Chung Han Yang
HIGH EDUCATION
Master of Public Health-MPH at University of Nottingham
PROFESSIONAL EXPERIENCE
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MAC (Malaysian AIDS Council) Deputy Executive Director
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Volunteering as a Registered Counselor at Kuala Lumpur AIDS Support Services Society (KLASS)
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Former Community Counselor at ID Unit, Hospital Sungai Buloh Selangor
PROFESSIONAL SKILLS
HIV Counseling, Public Health
ADDITIONAL INFORMATION
Over 15 years of experience in HIV counselling, supporting the LGBTQ+ community
Pastor Anthony
HIGH EDUCATION
Master of Education in Guidance and Counseling, University Putra Malaysia (UPM)
PROFESSIONAL EXPERIENCE
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Pastoral Role: Pastor at Good Samaritan Kuala Lumpur Church with 7+ years leading an LGBTQ-friendly congregation
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HR Experience: 10+ years in Human Resources with expertise in strategic management, diversity and employee well-being
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Community Work: Founder of The Roof, fostering safe spaces for LGBTQ individuals
ADDITIONAL INFORMATION
Leadership: Organized church camps, retreats, mission trips, and community engagement programs
Benjamin
HIGH EDUCATION
Advanced Diploma in Communication Arts
PROFESSIONAL EXPERIENCE
Advocate, Peer Counselor and Activist for HIV/AIDS and Chemsex related issues
ADDITIONAL INFORMATION
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Take Charge Today (2019)
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LEV8 (since 2020)
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HIV prevention efficacy programs
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Chemsex addiction recovery
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Free mobile HIV/STI testing
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Peer counselling
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PLHIV support system
Dr Gabriel
HIGH EDUCATION
PhD in Pharmacology (UKM)
PROFESSIONAL EXPERIENCE
Department of Pharmacology, Faculty of Medicine, UKM
PROFESSIONAL SKILLS
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Pharmacology and endocrinology research, specializing in bone and joint health
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Scientific writing and education
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Animal studies
ADDITIONAL INFORMATION
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Participated in Diversity activities
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Active in bone health screening for the public
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Ongoing research: Bone health in people living with HIV; knowledge and perception of people living with HIV
Mr Chan Fun Shin
HIGH EDUCATION
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Master in Counseling (HELP, Malaysia)
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Bachelor of Psychology (UNISA, Australia)
PROFESSIONAL CERTIFICATION
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Registered Counsellor (KB05069; PA04358)
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Certificate in Sex Therapy and Sexuality Education (Umich, USA)
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Certified Sexuality Consultant (SSST, Taiwan)
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Gottman Method Couple Therapy level 1 & 2
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Certified Hypnotherapist (IACT, USA)
Dr Joseph N.GOH
HIGH EDUCATION
PhD in Gender, Sexuality and Theology
PROFESSIONAL EXPERIENCE
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Senior Lecturer in Gender Studies & Graduate Research Coordinator
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Voluntary Counseling and Testing Manager, PT Foundation
ADDITIONAL INFORMATION
Quest speaker and quest lecturer on issues of LGBTQIA+ communities and religion at local and international platforms
Ms Elliott Cheah
HIGH EDUCATION
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Certificate in Legal Practice, Third Class
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Bachelor of Laws, Honours Class 1
PROFESSIONAL EXPERIENCE / SKILLS
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Provide legal advice and representation in employment, corporate, family and inheritance matters.
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Provide legal advice to underprivileged and underserved communities including LGBTQ individuals.
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Acted as a panel speaker at the November 2024 Scientific Conference - Health and Social Needs of Gender Diverse Community: Is Enough Being Done?
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Conducted paralegal training to the Scientific Conference volunteers